Voucher Terms & Conditions:
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Use Before Expiry: This voucher must be redeemed on or before the printed expiry date. Once expired, it cannot be used or extended.
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Booking Required: All escape room sessions must be booked in advance. Dates and times are subject to availability.
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Single Use Only: Each voucher can be redeemed once and will be marked as used at the time of booking.
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No Cash or Cross-Use Value: This voucher cannot be exchanged for cash, credit, or used as payment - including at Mônuts or any other Melin Llynon product or service.
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Non-Refundable: We cannot refund vouchers, but lost ones can be redeemed with the original order number.
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No Part-Redemption: The voucher must be used in one booking; any unused value is forfeited.
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Late Arrivals/Wrong Location: Arriving late may shorten your game time or result in forfeiture of the session.
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Right to Refuse: We reserve the right to refuse service if terms are not met or for safety reasons.